APPLICATION DEVELOPMENT

Offshore Knowledge Centres (OKCs)

Our Application Lifecycle Management Services (ALMS) offer custom application development. We also provide maintenance and support of packaged, legacy, in-house developed, and modern technology business systems. Solutions are delivered in-premise and/or on the cloud.

TCG Digital has managed value added Offshore Knowledge Centres (OKCs) for large and mid-sized product companies and enterprises for many years. Some of the world's leading aviation companies, software product companies, and analytics thought leaders use our OKCs to engage us as their extended development team. We bring together business analysts, subject matter experts, technology specialists, and leading consultants to deliver tactical and strategic value for their business.

After considering the incremental value our knowledge centres continue to deliver over time, our clients have entrusted us with their business for multiple years. The business models and their needs evolved over time. Technology, best practices, and agile delivery methodologies change rapidly. There is, however, one constant: We continue to deliver excellent quality and innovation to our happy customers.

We offer various client friendly versions of our OKCs: Offshore Development Centres (ODCs); Build-Operate-Transfer (B-O-T) operations; Center of Excellences (CoEs); and other flexible models. At our OKCs, an enterprise uses limited corporate overhead and fixed investments. It can scale on demand, using the best of our skills and domain expertise.

Because all of our models have knowledge based value addition as the fulcrum, they are branded as Offshore Knowledge Centres.

TCG Digital's Value Proposition for OKCs is built on the following pillars. These pillars are often understood but seldom implemented in most organizations.

Program Management: We focus intensely on managing the program as a whole, above and beyond customary project management frameworks. We exceed industry standards.

Knowledge Management: We enable our clients to leverage our investments for their own benefit. They may share reusable assets, repositories and intellectual property.

Talent Management: We maintain client specific buffer pools that have inherent client business and technology knowledge. Our dynamic resourcing models allow us to maintain business continuity for our clients, without impact from the unavoidable phenomenon of attrition.

Communication: TCG Digital uses innovative and client-centric communication models to leverage modern day collaboration tools and platforms. We unify global locations, time zones, and cultures to provide our clients a seamless experience.

Infrastructure and IP: Our parent, The Chatterjee Group (TCG), also has a real estate business. This group specializes in building "intelligent infrastructure" such as software technology parks. This subsidiary, in turn, provides TCG Digital with a platform to collaborate further with our customers. We are in a position to offer ready-to-use platforms for setting up development centers. We have the dynamic ability to ramp-up on demand, based on a client's growing needs.

As such, we look forward to collaborating with you, based on your business and budgetary needs. Our Managed Services, Fixed Bid, Time & Material, and hybrid engagement models are available to support your business.

Enterprise Application Integration

In a world driven by seamless communication between data-driven systems, the biggest challenge and greatest opportunity possibly lie in an enterprise's ability to pull it all together. For this reason, we constantly engage in discussions about the exponential growth of data. We continuously review the introduction of new technologies and systems in the IT landscape. This is a critical foundation for our overall strategy. We seek to ensure that we derive the most value from change, without inducing chaos. We ensure a solid EAI foundation.

As The Gartner Group, a renowned research firm, aptly states: EAI is the "unrestricted sharing of data and business processes among any connected application or data sources in the enterprise".

TCG Digital's EAI practice has grown significantly over the last 10+ years. We started from the traditional IBM message broker. Today we offer the latest Tibco suite and Open source tools, as well as SOA-based service offerings. In addition, we offer our own EAI framework for small to medium scale enterprises.

TCG Digital expertise includes in-house EAI tools and market products that help establish a common messaging layer. This layer meets the data communication requirement of having a common facade for disparate systems. Our solution successfully manages the entire gamut of application integration. We resolve challenges and offer solutions using industry standard patterns and practices.


Enterprise Application Integration (EAI)

EAI


Service Offerings


UPGRADE AND RE-ENGINEERING SERVICES


  • EAI product/technology migrations
  • EAI product version upgrades
  • Solution re-engineering
  • Infrastructure/platform upgrades
  • Infrastructure/platform migration

IMPLEMENTATION SERVICES


  • Design, development, test, deployment and maintain EAI platforms
  • EAI package implementation
  • Program/project management
  • Application adapter development
  • SOA enablement services

SUPPORT SERVICES


  • Post-implementation warranty support
  • L1, L2 and L3 support (incident management, problem management, change management, release management and process management)
  • Proactive monitoring and preventive maintenance
  • Expert troubleshooting

CONSULTING SERVICES


  • Strategy and road map definition
  • Product evaluation
  • Portfolio capability assessment
  • Blueprint creation & architecture definition
  • Service-Oriented Architecture (SOA) assessment
  • SOA adoption and migration
  • SOA strategy consulting